A Live Person, Any Hour
Our phone is answered by a real dispatcher at 2 a.m., on Sunday, and in the middle of an active storm. They take the address and the situation, not a message.
24/7 emergency roof repairCall (314) 429-6000 and a live dispatcher answers — not voicemail, not a call-center script — 24 hours a day, 7 days a week, including holidays and during active storms. We take your Florissant address, triage by whether water is actively entering the house, and get emergency tarping onto the roof to stop the damage. The failure is photographed for your insurance file, and the permanent repair is scheduled after you are dry.
Florissant is one of the densest concentrations of postwar housing in north St. Louis County. Whole subdivisions of 1950s and 60s ranches and split-levels sit on modest lots, most with low-to-moderate pitch roofs, original plank or early plywood decking, and gutters that were sized for a different era of rainfall intensity. When a fast-moving storm comes through, we get calls from the same streets in clusters — wind lifts a run of shingles on the exposed side, and the water finds the seam within minutes.
Low pitch is the thing that makes a Florissant leak urgent. On a steep roof, a missing shingle sheds most of the water before it can get under the course above. On a shallow ranch slope, wind drives rain sideways and up under the shingles, and a small opening puts water directly onto the deck and then into the ceiling. That is why we do not schedule these for the morning if water is moving. We tarp from the peak down, weight and secure it for the wind that is still coming, and photograph everything before we leave.
Our phone is answered by a real dispatcher at 2 a.m., on Sunday, and in the middle of an active storm. They take the address and the situation, not a message.
24/7 emergency roof repairTarps run from the peak down and are secured for the wind still in the forecast. It is a real temporary roof, not a sheet thrown over a hole.
Florissant roof repairEvery emergency call is photographed — the failure, the interior damage, the tarp — so the insurance file starts the night it happened.
Florissant hail damageOnce you are dry we scope the real repair or replacement, with a written price and no obligation.
Florissant roof replacementYour address, what you are seeing, and whether water is actively entering the house. No hold music and no promise of a callback tomorrow.
Active interior water outranks cosmetic damage. You are given a realistic arrival window based on actual conditions, not a time invented to end the call.
Emergency tarping from the ridge down, loose debris made safe, and the whole failure photographed for your file.
Once the house is dry, we scope the real fix. If it is a claim, our insurance division handles the documentation and the adjuster meeting.
Move what you can out from under the leak and put a container down, then pull furniture and electronics clear of the wet area. If the ceiling is holding water in a sagging bulge, put a bucket under it and, if you are comfortable doing so, pierce the low point with a screwdriver to let it drain in one controlled place — a ceiling that collapses on its own makes a much bigger mess. Kill power to any circuit near active water at the breaker. Then stay off the roof. Wet shingles at night on a Florissant ranch are exactly as dangerous as they sound, and a fall costs far more than a tarp.
Photograph everything while you wait. Interior stains, the drip location, the standing water, and any shingles or gutter sections that landed in the yard. Those pictures are timestamped evidence, and they strengthen the claim file we start building the moment the crew arrives.
Wind-lifted shingle courses on the storm-facing slope are the most frequent, followed by split or blown-off pipe boots — a five-dollar rubber part that dumps water straight down a plumbing stack into a ceiling. On split-levels we see the sidewall where the upper roof meets the lower wall: if step flashing was replaced with sealant sometime in the last thirty years, a driving rain will find it. Older Florissant homes also carry a lot of original galvanized valley metal that has rusted through at the pinch point. None of those are visible from the ground, which is why the tarp buys time and the daylight inspection finds the actual cause.
Yes. A live dispatcher answers (314) 429-6000 24 hours a day, 7 days a week, 365 days a year, including during active storms when everyone is calling at once.
It is scoped on the call based on the size and access of the area. What we will not do is quote you a number in the dark that changes on arrival. If the cause is storm damage, tarping is frequently part of the claim.
Not while lightning is active or wind makes the roof unsafe — nobody can, safely. We stage the call, tell you honestly when we can be there, and get there as soon as it is workable.
A properly installed tarp is a functional temporary roof and holds through normal weather while the permanent repair is scoped and scheduled. We check it if another storm line comes through.
Water coming in right now? Call (314) 429-6000 instead of filling this out. Otherwise, tell us what happened and we will call to schedule.
Related pages: 24/7 Emergency Roof Repair · Roof Repair Florissant · Hail Damage Repair Florissant · Roof Replacement Florissant · Roof Repair Hazelwood
Call (314) 429-6000. A live person answers at any hour, and we can get emergency tarping on the roof to stop the damage tonight.